Bruker Corporation

Service Team Lead

Job Locations TH-Bangkok
Posted Date 2 months ago(2/19/2020 9:30 PM)
Req. #
2020-8602
# of Openings
1
Position Type
Regular Full-Time

Overview

New opportunity for Field Service Senior Engineer/Service Team Lead of NMR, EPR, Minispec.

The function of the Field Service Senior Engineer/Service Team Lead  is to provide expert hands-on technical expertise in all aspects of installation, coomissioning, customer training, maintenance, and customer support for Bruker NMR as required. 

This include managing of employee, team strategy and service revenue.

Responsibilities

  • Install new NMR System, Spectometer, Probe and Accessary.
  • Provide on-site service for related NMR, EPR, MINISPEC system.
  • Participate in Factory training course for Hardware and software.
  • Must be willing and able to travel on a frequent basis, both domestically and internationally for service support.
  • Coordinate with internal SLS and Team to share knowledge and experience.
  • Manage Thailand Service Team.
  • Make Technical Service contract and quotation job.
  • Achieve the Thailand Service Revenue with maintenance contract and new system.
  • Manage Service Team colleague, schedule, team strategy.
  • Regular customer contacts to ensure maximum customer satisfaction.

Qualifications

  • Bachelor degree of Electronics related.
  • 15+ years Analytical industry experience.
  • Experience in similiar instruments industry required
  • NMR related experience is plus.
  • Team player and leader.
  • Proven ability to effectively manage multiple priorities and positive business relationships.

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