Bruker Corporation

  • Field Service Engineer (m/f/d) Semiconductor / South Germany region

    Job Locations DE-BE-Berlin
    Posted Date 6 months ago(6/17/2019 10:33 AM)
    Req. #
    2019-7570
    # of Openings
    1
    Position Type
    Regular Full-Time
  • Overview

    As one of the world’s leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, accelerate time-to-market and support industries in successfully enhancing quality of life. We’ve been driving innovation in analytical instrumentation for 50 years now. Today, worldwide more than 6,000 employees are working on this permanent challenge, at over 70 locations on all continents.

     

    This Field Service, System, and Application position within the service organization is an ambassador of Bruker Semiconductor instrumentation and technology. Bruker Semiconductor manufactures the world's leading Atomic Forces Microscopes, Stylus profilers, X-Ray Metrology (XRR, XRD, XRF, TXRF), and non-contact 3D optical microscope instrumentation. 

     

    The Field Service Engineer (m/f/d) will preferrably be home office-based and operating out of the southern Germany (BY, BW) region.

    Responsibilities

    • Performs pre-installation, installation, periodic maintenance, diagnostics, troubleshooting, upgrades and basic applications support for X-ray metrology (XRR, XRF, XRD) and Automated atomic force microscopy systems for customers both domestic and international.
    • Provide technical, software and application related support and assistance to customers and to colleagues, either directly or by remote diagnosis.
    • Networking of production instruments with optional software solutions and their implementation into existing factory information systems.
    • Capacity to take responsibility for the complete installation and to instruct users in its basic operation.

    Qualifications

    • Minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree, X-ray experience & additional related qualifications a plus.
    • Basic understanding of semiconductor processing and the integral role the metrology equipment plays within the process.
    • Proven understanding of engineering problem solving methods, statistical process control, and Gauge repeatability and reproducibility calculations.
    • Customer focused, passionate about science and technology, and passionate to enable customers with Bruker technology.
    • Proven experience of analytical capability, theoretical understanding of physics, working knowledge of electronics, mechanics, control systems, computers, networking, and common tooling such as oscilloscope, multi-meter, etc… to be an effective independent problem solver of complex system, product user, and/or application issues.
    • Proven experience, independent judgment and discretion necessary to install, qualify and be a trainer and technical resource that empowers our customers in the use of complex electro-mechanical instrumentation.
    • Proven experience to independently provide clear, logical, and effective communication.
    • Proven experience to develop, communicate, implement, and execute assigned project including achieving required deliverables on time.
    • Individual must be customer focused with strong industry background and technical experience capable of independent judgement that enables our customers to maintain their instrument at peak performance and maximize productivity for their intended use case.
    • Very good German and English skills including knowledge of relevant technical terms. Other languages (e.g. Russian, French or Italian) are considered a plus.
    • Willingness and ability to travel 80% of the time, both domestically and internationally on short notice.
    • Able to work in Government sites, Semiconductor cleanroom, production floor & laboratory environments.
    • Must have & maintain valid driver’s license (passenger car, Euro class B).

     

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