Bruker Corporation

  • Snr Engineer, Field Service/Support

    Job Locations CN-11-Beijing
    Posted Date 3 months ago(1/2/2019 7:42 PM)
    Req. #
    2018-6976
    # of Openings
    1
    Position Type
    Regular Full-Time
  • Overview

    A highly motivated service engineer with training in mass spectrometry and chromatography to support our post-sales service and service business

    Responsibilities

    ·           Check site-preparation. Perform chromatography and mass spectrometry installation & familiarization.

    ·           Handle customers’ service requests, do on-site repair. Deliver service maintenance seminar.

    ·           Work with other colleagues closely to grow business.

    ·           Manage service parts well, return service parts on time.

    ·           Summarize and share service experiences with team. Translate or draft operation & user manual.

    ·           Grow service revenue by introducing service contract to customers

    ·           Provide technical, quality and design feedbacks to factory

    Qualifications

    ·           Bachelor or above in Microbiology, Bio-pharm, Chemistry related or Electric is preferred

    ·           Minimum 3 years of relevant experience

    ·           Hands-on operation experiences in MS is required; experience in MS and MALDI applications, PC skills and program is a plus

    ·           Strong MS knowledge, Logical analysis, troubleshooting and customer handling skills.

    ·           Good oral and written communication skills in both English and Chinese

    ·           Highly motivated self-starter with pleasant personality

    ·           Available for travel up to 50%

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