Bruker Corporation

  • Field Microbiology Applications Specialist

    Job Locations US-MN-Minneapolis | US
    Posted Date 4 months ago(7/27/2018 5:18 PM)
    Req. #
    2018-6376
    # of Openings
    1
    Position Type
    Regular Full-Time
  • Overview

    The Bruker Field Microbiology Application Specialist (MAS) supports all microbiology platforms and associated ancillaries within the Microbiology and Diagnostics Division. The primary focus, the Bruker MALDI Biotyper, is a revolutionary product which uses mass spectrometry to produce rapid, accurate and cost-effective microorganism identifications. The Field Microbiology Specialist is responsible for sustaining and growing Bruker MALDI Biotyper business in the markets addressed.

    Responsibilities

     

     ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDES THE FOLLOWING. Other duties may be assigned.

    • Primary responsibility is to conduct MALDI Biotyper CA new system installations and customer application trainings in one visit when possible. The MAS must be trained and certified by Bruker on installation and application for the MALDI Biotyper CA System. This certification program is an intense program which ultimately ensures that a trainer holds baseline knowledge of the Bruker MBT platform
    • Conduct on-site and factory-based application trainings for new and current customers for all other MALDI Biotyper protocols.
    • Proactively contact current customers quarterly, in a respective territory, to provide product and service information, product updates and to resolve any current customer issues. This may include but is not limited to new product launch information, software updates, library updates, hardware or software troubleshooting, and basic or advanced Biotyper training needs.
    • Generate new sales leads for Bruker’s products and services in the Clinical market by educating potential customers on all microbiology products.
    • Communicate and develop strong relationships with the field sales teams to relay pertinent information regarding current and future customers. This information can include but is not limited to pricing, product development suggestions, and customer support satisfaction.
    • Develop a plan to successfully execute and implement a strategy to fulfill customer needs. The success of this plan will be monitored by both the VP of MBT and the MAS Manager via quarterly tracking.
    • Educate and certify new MAS, sales teams, and any internal colleague that may need training.
    • Develop connectivity and workflow solutions to existing susceptibility and laboratory information systems for MBT customers. This area of development is crucial as Bruker moves forward into the clinical microbiology markets. The MAS works closely with the MBT Software Development and any vendors of a future potential product.
    • Plan and execute local workshops and user meetings on a cycle determined by MAS management. Actively participate in the planning and execution of local, regional and national shows
    • Adhere to company policies for expense control and meeting expense budgets.
    • Provide monthly lead generations and customer training metrics to the MAS Manager.

    Qualifications

    QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Deep and focused knowledge of the clinical, food, pharma, environmental or veterinary microbiology laboratory.
    • Proven ability to promote company products and services to a variety of prospects and customers and secure sales commitments.
    • Strong verbal, written, and technical presentation skills, including MS Office with advanced Excel applications proficiency.
    • Demonstrated ability to independently manage multiple tasks and deliverables.
    • Must be self-motivated and willing to take ownership of projects assigned by the management team.
    • Ability to travel on a routine basis and maintain a current Passport/ VISA as required for international travel. Occasional weekend travel will be required. The MAS must plan and execute individual travel per company travel guidelines and within expense budget objectives
    • Occasional lifting of up to 50 pounds
    • Able to manipulate small hand tools

    Education and/or Experience:

    • Bachelor’s Degree in Medical Technology preferred; Bachelor’s Degree in Chemistry with focus on Microbiology or Cell Biology considered
    • Strong knowledge of clinical microbiology
    • Business development and relationship management skills
    • Ability to work in a flexible, fast-paced environment

    Computer Skills:  

    MS Office with advanced Excel and PowerPoint proficiency

     

    Certificates, Licenses, Registrations:

    Medical Technologist background a plus. Candidate must be certified, by Bruker, on the MALDI Biotyper CA System before installing or training customers.

     

    WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

    • Travel schedule will vary and will depend on sales activities and instrument annual goals. Each installation and training will take up to 4-5 days to complete.
    • Office days are required and scheduling will be at the MAS discretion
    • The installation process may require lifting (up to 50 lbs), bending, and squatting and may also involve working in dusty and dirty laboratory environments.

     

     

    Bruker Corporation offers a comprehensive and competitive benefits package including medical, dental, 401(k), paid vacation, holidays, and tuition assistance (as applicable).

     

    Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

     

    Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.  

     

     

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