Bruker Corporation

  • International Service Engineer (m/f)

    Job Locations PL-Poznan
    Posted Date 3 weeks ago(5/3/2018 9:29 AM)
    Req. #
    2018-5893
    # of Openings
    1
    Position Type
    Regular Full-Time
  • Overview

    As one of the world’s leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve the safety of products, accelerate time-to-market and support industries in successfully enhancing the quality of life. We’ve been driving innovation in analytical instrumentation for 50 years now. Today, worldwide more than 6,000 employees are working on this permanent challenge, at over 90 locations on all continents.

     

     

    Responsibilities

     

    The function of the International Service Engineer is to provide expert hands-on technical expertise in all aspects of installation, commissioning, basic customer training, maintenance, fault-finding and customer support in respect of the company’s products. The primary objective is to be an efficient and effective member of the Customer Service team in delivering highly competent, effective and focussed solution support to the customer base to achieve maximum customer satisfaction and to further the professional image of the Company.

     

    Working as a member of the Service Team involved in the installation, maintenance, service and solution support of our range of instrumentation, duties will include: 

    • Familiarisation with specific instrumentation prior to installation from issued documentation and/or participation in the final testing process in the factory
    • Liaise with customers and colleagues in the site planning process prior to installation
    • Inspect, install, set up, test and achieve specifications of systems and accessories at customers’ sites, and deliver basic operator training
    • Carry out breakdown and planned maintenance at customers’ sites
    • Provide technical, software and application related support and assistance to customers and to colleagues, either directly or by remote diagnosis
    • readiness for very frequent foreign trips (willingness to travel up to 80 percent of total working time)

     

    Qualifications

    • University education in the areas of chemistry, biochemistry, mikrobiology, biomedical engineering, biomedicine (graduates are welcome)
    • Practical experience with mass spec instrumentation (MALDI, ESI) would be an advantage
    • Ability to diagnose causes of malfunction and to actively resolve customers’ service problems
    • Good computer literacy
    • Technical skills and the ability of analytical thinking
    • Excel at continual learning in a rapidly advancing technological area
    • Outgoing and good at building relationships through inspiring trust and confidence
    • A professional image and a very high standard of personal presentation
    • Self-motivation and a willingness to work with others toward a shared goal
    • The ability to contribute to a team effort, yet to accept responsibility for an individual role within the team
    • The ability to communicate effectively in English
    • Knoweledge of another europen language preferrably german would be an advantage
    • A current driving licence
    • No visa restriction preventing travel in the USA or EU

     

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed