As one of the world’s leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, accelerate time-to-market and support industries in successfully enhancing quality of life. We’ve been driving innovation in analytical instrumentation for 50 years now. Today, worldwide more than 6,000 employees are working on this permanent challenge, at over 70 locations on all continents.
We are looking for a
Manager Global BBIO Service Business Solutions (m/f)
The main function of the Manager Global BBIO Service Business Solutions is to provide business representation for the development of Internal and customer facing solutions to enhance the BBIO service business operation. This will include project management, working with internal and external technical solution providers, global roll out and ongoing technical key user support for technical integration of service processes.
The primary objective is to be an efficient and effective business representative of the BBIO Service team in implementing any new or changes to the technical integration of service processes. This will include SAP-CRM as an efficient and global solution to support the service business and enhance the customer experience. Train users on operation of new systems within the BBIO service organisation. Develop a key user team for ongoing global support across the BBIO organisation.
To work with Global, regional and local BBIO representations in implementing business solutions for effective service operation and to enhance the customer experience.
Activities can cover all business solutions chosen and implemented by the Company. Specialism in certain business solutions may form an additional responsibility that will make use of acquired skills and experience. Accurate record keeping and timely submission of documentation is pre-requisite.
The position reports to the Vice President, Services & Lifecycle Support, Bruker Biospin Group, who will agree expectations, offer guidance as necessary and provide framework support.
The position is based at one of our offices round the glob and extensive global travel may be required as part of this role
To carry out the duties to the level expected, the minimum competencies are:
Skills and Experience
The achievement of set objectives, training requirements and further career development are reviewed annually.
Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.
Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.