Bruker Corporation businesses are leading worldwide manufacturers of analytical measurement systems for the life sciences. For more than 50 years Bruker has followed a single idea: to deliver the best technological solution for every analytical task. Today, more than 6000 employees at over 90 locations worldwide are working toward this challenge.

Job Description

• This position is supporting the administrative tasks of our system sales and service activities.
• Being part of the operations team, this position is an important function for our operational processes.
• Teamwork is essential for this position as there are several connection points to different teams and disciplines in our local organization and overseas at the HQ.

• handle order entry process quickly and accurately. Prepare and manage the pre-approval in CRM and prepare the related supporting documents, like End user certification etc.
• Communicate with manufacturing site at the HQ and Buyer to make book to bill smoothly. Including getting payment, monitoring TEC, pushing delivery/producing time and installation plan.
• Supporting sales team to follow TPA and DD process with internal legal team.
• AR follow up according to monthly credit report.
• Back-office support sales activities (Tender related tasks, daily sales related tasks and so on).
• Supporting service team to follow up installation, warranty parts and so on.

• A minimum bachelor’s degree in business administration, international trade, Finance, English language, Chemistry or related Customer Support field required
• 1 to 2 years working experience in logistical coordination, service/customer support in a high technology equipment or instrument company highly desirable. New graduate student is acceptable.
• Contract management experiences preferred
• Willing to learn.
• Advanced working knowledge of Microsoft Excel required. SAP/CRM experience is preferred not a must
• Ability to multitask & team player
• Ability to develop excellent internal and external customer relationships
• Excellent Chinese and English spoken and written language skills