Bruker is enabling scientists and engineers to make breakthrough post-genomic discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in post-genomic life science molecular and cell biology research, in applied and biopharma applications, in microscopy and nano analysis, as well as in industrial and cleantech research, and next-gen semiconductor metrology in support of AI. Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

For more information, please visit www.bruker.com.

Bruker AXS SE is an entity with global presence, with headquarters located in Karlsruhe, Germany. The company specializes in developing and manufacturing instruments for structural and elemental analysis. Our solutions are used in materials research, life sciences, and quality control. We offer a wide range of technologies, including X-ray Diffraction (XRD), X-ray Fluorescence (XRF), 3D X-ray Microscopy (XRM), Optical Emission Spectroscopy (OES), Handheld Mobile Portable (HMP), X-ray Micro Analysers (XMA), Electron Microscope Analysers (EMA) and more. Bruker AXS SE is known for its modular and flexible systems, which can be reconfigured or upgraded to meet changing requirements.

We are looking for a Customer Development Representative (CDR) to join Bruker AXS Inside Sales team. As a Customer Development Rep, you will contribute to the acquisition of new clients, provide ongoing support to our clients and network with them. Your responsibilities include managing the leads through the sales pipeline, generating new business opportunities, supporting customers as they transition from sales prospects, and building close relationships that often last beyond any one project or job-order.

We are looking for someone with exceptional ability to communicate and foster positive business relationships, a strong work ethic, and a proven track record of success in sales or similar roles. If you are a self-motivated individual with a passion for a customer centric sale, we encourage you to apply.

• Research and pinpoint potential clients who could benefit from the company’s products or services.
• Build and maintain strong relationships with customers to promote retention and loyalty.
• Reach out to potential customers through various channels like calls, emails, and social media.
• Conduct regular check-ins with customers to ensure they are achieving their goals and provide insights to help them get the most out of the product.
• Assess the needs and interests of potential customers to determine if they are a good fit for the company’s offerings. o Track and manage leads through the sales pipeline, setting appointments and following up as needed.
• Work closely with the sales team to develop strategies for reaching sales targets and ensuring a smooth handoff of qualified leads.
• Address customer concerns and coordinate with other departments to resolve issues.
• Generate new pipeline and revenue through customer acquisition.
• Identify opportunities to recommend additional products or services that could benefit the customer.
• Preparing accurate sales qualified leads forecasts to assist the company in increasing the bookings and revenue.
• Track customer engagement and satisfaction using various metrics and feedback systems.
• Utilize customer relationship management (CRM) and other Inside Sales tools to manage and document sales and support activities.
• Keep up to date with market trends, competition, and industry developments.
• Provide regular updates on activities and results to management.

• Diploma, bachelor’s or master’s degree.
• At least 2 to 3 years of experience in a sales or customer service role, preferably in the industrial sector.
• Proficiency in CRM software and Microsoft 365 tools. Experience with other Inside Sales related tools is valued.
• Strong verbal and written communication skills.
• Ability to build and maintain relationships with existing and potential clients.
• Knowledge of sales techniques and strategies
• Strong problem-solving and negotiation skills
• Time management and organizational skills
• Ability to work independently and as part of a team
• Flexibility and adaptability to change
• A desire to learn and grow in the sales or other related fields
• Language skills: English and German (native) languages are mandatory. French and Italian languages are valued as complementary.
• Available for Hybrid or fully remote workplace.
• Available for at least 10% travel globally.