Bruker Corporation

Analyst - Customer Service & Order Management

Job Locations MY-Penang
Posted Date 2 weeks ago(10/2/2024 2:11 AM)
Req. #
2024-16879
Position Type
Employee

Overview

As one of the world’s leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, accelerate time-to-market and support industries in successfully enhancing quality of life. We’ve been driving innovation in analytical instrumentation for 60 years now. Today, worldwide more than 6,200 employees are working on this permanent challenge, at over 90 locations on all continents.

Responsibilities

Summary of Responsibilities:

This person will be responsible for overall sales administration functions for:

  • Entire System and Upgrades Order Process Management (OTC)
  • Process and coordinate accessories related requests
  • Service Support and Logistics as Back Office Function


Essential Functions:

  • Order Management
  • Overall order process management (SAP & SFDC) and follow up with production planner/manufacturing team on output and commitment
  • Support on Booking and Revenue Reporting
  • Align with Finance and Selling Entity
  • Support Systems requests and coordinate Upgrades accessories orders
  • Logistics
    • Prepare shipping documents
    • Coordinate global shipments

Qualifications

Knowledge, Skills and Abilities:

  • Experience in sales operations related jobs
  • Microsoft Office (Excel, Word, Powerpoint, etc)
  • Experience of operating SAP and CRM (SFDC)
  • Fluency in English; reading/writing and oral communication

 

Educational Requirements:

  • Bachelor degree in related discipline
  • Minimum 2 years of relevant working experience

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