Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. As one of the world’s leading analytical instrumentation companies, Bruker develops high-performance scientific instruments and high-value analytical and diagnostic solutions that enable scientists to explore life and materials at molecular, cellular, and microscopic levels. We have been driving innovation in analytical instrumentation for 60 years and today, Bruker continues to build upon its extensive range of products and solutions, its broad base of installed systems, and a strong reputation among its customers. Worldwide, more than 9700 employees are working on this permanent challenge at over 100 locations on all continents.
The role will be part of the Business Excellence Team.
We are looking as of now in full-time for our office in Bremen for our BMID division a Commercial Excellence Manager (m/f/d)
The responsibility of the Commercial Excellence Manager is to drive and support BMID departments in the execution of the Division’s Commercial Strategy. All Business Areas belonging to the Division are considered in scope and relevant to the role.
The role supports the development of the Division’s Business analytics capabilities and drives the adoption and development of our CRM with a focus on commercially relevant topics. In this function the role also tracks and facilitates cross-divisional projects especially as it relates to Commercial, Marketing, Product Management and Business Analytics activities. The role helps interpret, coordinate and prioritize Business Process & System requirements across different functions as well as keep the teams informed on project status. The role works closely with CALID Commercial Excellence and Operational functions to help map the Target Operating Model for the Division.
The role requires a good understanding of the Division’s Commercial and Operational requirements, and the ability to then translate those into System and Process needs & expectations for the Division to then be able to communicate those needs with our primary CALID Group business partners, in particular Commercial Excellence. The end state is to ensure (End-to-End) processes operate effectively through our different Systems, leveraging Interfaces where necessary to ensure smooth operations, enable clear data analytics, based on clearly defined Process Owners and System Functionality Designs (clear Roles and Responsibilities, clearly defined Leading Systems for either End-to-End processes or for the individual steps in an End-to-End process).The role requires an understanding of business processes in general, CRM and ERP (ideally SAP) systems, the logic of reports and the commonly used MS Office products.
The role will be part of the Business Excellence Team.
CRM development
CRM knowledge (salesforce.com), development & support
Business Analytics & related tasks
Project management
Others
Software Powered by iCIMS
www.icims.com