Bruker Corporation

Application Specialist (m/w/d)

Job Locations DE-BW-Nehren
Posted Date 1 month ago(4/7/2022 1:19 PM)
Req. #
2022-12064
# of Openings
1
Position Type
Employee
Full Time/Part Time
Full Time

Overview

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. As one of the world’s leading analytical instrumentation companies, Bruker develops high-performance scientific instruments and high-value analytical and diagnostic solutions that enable scientists to explore life and materials at molecular, cellular, and microscopic levels. We have been driving innovation in analytical instrumentation for 60 years and today, Bruker continues to build upon its extensive range of products and solutions, its broad base of installed systems, and a strong reputation among its customers. Worldwide, more than 7,200 employees are working on this permanent challenge at over 70 locations on all continents.


Hain Lifescience is a manufacturer and distributor of in-vitro diagnostics. Our customers are medical laboratories worldwide. We are specialists in molecular genetic test systems and technical instruments for the detection of dangerous pathogens or hereditary diseases. Since October 2018, Hain Lifescience has been part of the globally successful technology group Bruker.

Responsibilities

  • Training of instruments, software, and test kits (automated nucleic acids and detection) world-wide (customer laboratories, Nehren site, and as online training/webinar)
  • Preparation of training materials, SOPs, technical documents
  • Documentation according to quality management systems, in accordance with DIN EN ISO 13485
  • Guidance and support of laboratory customers in Germany and abroad with regards to the application and evaluation of our molecular test systems
  • Support of product management and sales with market introduction of new products
  • Teamwork in company-wide projects
  • Handling customer complaints including troubleshooting, root cause analysis, initiating corrective actions (2nd level support)

Qualifications

  • Graduate (university or technical college) in natural science (biology, biotechnology, biomedicine engineering, or comparable)
  • Strong technical understanding, affinity to IT topics (e.g. networks)
  • Theoretical and practical experience with modern DNA/RNA detection methods is an advantage
  • Confident, friendly and professional conduct in customer contact
  • Excellent communication and presentation skills
  • Experience in a customer-facing role desirable
  • Experience as a trainer is an advantage
  • Very good team skills, organization, resilience and proactive way of working
  • Fluent in written and spoken German and English, knowledge of French is an advantage
  • Profound knowledge of MS Office programs
  • Willingness to travel (approx. 50-75%), class B driver's license

Start your career and apply now for your new job at Bruker!

 

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