Bruker Corporation

Field Service Engineer

Job Locations IT-Remote
Posted Date 6 days ago(8/5/2022 5:49 AM)
Req. #
2022-11585
# of Openings
1
Position Type
Employee
Full Time/Part Time
Full Time

Overview

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. As one of the world’s leading analytical instrumentation companies, Bruker develops high-performance scientific instruments and high-value analytical and diagnostic solutions that enable scientists to explore life and materials at molecular, cellular, and microscopic levels. We have been driving innovation in analytical instrumentation for 60 years and today, Bruker continues to build upon its extensive range of products and solutions, its broad base of installed systems, and a strong reputation among its customers. Worldwide, more than 7,200 employees are working on this permanent challenge at over 70 locations on all continents.

Responsibilities

  • Provide on-site installation, testing and customer training of  NMR spectrometers. Installations involve setting up instruments, verifying that the system meets factory specifications by running complex series of Instrument, Operational and Performance qualifications. Systems may require the use of calibrated standards. Secure customer acceptance of install and repairs.
  • Diagnose problems by in-depth troubleshooting and provide service for repair of complex instruments. Re-qualify the instrument after service/repair to ensure proper performance of the instrument.
  • Perform on-site preventive maintenance and validation of spectrometers.
  • Organize and prioritize schedule in accordance with customer requirements to determine needs for immediate attention, onsite visits, and remote assistance.
  • Coordinate with customers to arrange WebEx Sessions, phone support, and lab facility inspection for new installations.
  • Coordinate travel arrangements.
  • Attend in-depth product training at our Bruker facility in Europe.
  • Communicate and work closely with Service and Support Centres.
  • Perform other duties as required.
  • Must be located in north-east of Italy, i.e. Padova, Venezia, etc. 

Qualifications

  • High school studies in technical disciplines
  • Proven knowledge of analog electronics, high voltage circuitry/circuits, Strong technical skills involving analytical instrumentation.
  • Excellent customer focus with ability to reliably respond to inquiries, communicate and interact with customers.
  • Excellent verbal, written, MS Office, computer, technical data, communication and presentation skills, with knowledge of TCP/ IP protocols, and ability to communicate complex technical issues in an easy to understand manner.
  • Valid Drivers' License issued by state of residence and in good standing.
  • Excellent organizational skills with ability to work independently, prioritize, multi-task, follow through, and meet deadlines within an entrepreneurial and customer-focused work environment.
  • Ability and willingness to travel approximately 70% as required.  

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed